Shipping Information
Free Domestic Shipping
Free shipping on all domestic (U.S.) orders over $200. This offer applies to standard shipping within the United States only.
Processing Time
Orders typically ship within 2-3 business days. Custom restoration work and special orders may require additional time. We will provide an estimated completion date for all custom work.
Shipping Methods
We ship via USPS and UPS. Shipping options available at checkout include:
- Standard Shipping: 5-7 business days
- Priority Shipping: 2-3 business days
- Express Shipping: 1-2 business days (where available)
Domestic Shipping Rates
For orders under $200, shipping rates are based on package weight:
- 0-3 lbs: $12.00
- 3-6 lbs: $17.00
- 6-20 lbs: $25.00
International Shipping
We ship internationally to select countries via DHL Express and USPS. International shipping rates are calculated at checkout based on destination, package weight, and dimensions.
Estimated duties and import taxes are calculated and displayed at checkout, so you'll know the full cost of your order before completing your purchase — no surprise fees at delivery.
For questions about international shipping or to request a quote for a country not listed at checkout, please contact us.
Golf Club Packaging
Every hickory club is carefully packaged to ensure safe delivery. Clubs are wrapped in protective materials and shipped in sturdy tubes or boxes designed for golf equipment. We take great care to protect these valuable pieces during transit.
Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking to become active.
Returns & Exchanges
All Sales Final
All sales are final. Due to the unique, vintage, and handcrafted nature of our hickory golf clubs and restoration work, we are unable to accept returns or exchanges.
We're Here to Help
That said, we stand behind every club and service we offer. If something isn't right with your order — whether it arrived damaged, doesn't match its description, or you have any concerns — please reach out to us at brad@oldworldhickorygolf.com. We'll work with you to make it right.
We take pride in our craftsmanship and customer relationships, and your satisfaction matters to us.
Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us immediately with photos of the damage
- Do not discard the packaging
- We will arrange for a replacement or refund at no additional cost
Questions?
If you have any questions about shipping or returns, please don't hesitate to contact us. We're here to help ensure your complete satisfaction with every purchase.